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The Whistler Experience® Program 

The Whistler Experience® Program, also known as the Spirit Pass program, is a community-unified effort to help Whistler create outstanding service experiences and uphold Whistler’s reputation for incredible customer service. Since its inception in 2014, the program has trained over 25,000 Whistlerites, building powerful experiences for our workforce and customers alike.

But that’s not all.

Those who take part in The Whistler Experience® are eligible for exclusive benefits in both winter and summer, including the Whistler Blackcomb Spirit Pass (with its own list of benefits), Whistler Spirit Transit Pass, deals on adventure activities, cost savings on fitness programs and passes, access to affordable training and networking events and more!

Check out the full list of exclusive benefits and explore qualifying events and training courses below!

This 2024/25 program runs from October 18th, 2024 through August 2025.  

How it Works – Overview

If your employer is a Whistler Chamber Member you are eligible to participate in the Whistler Experience Program and take advantage of the benefits. You can check if your employer is a Member by searching our Member directory here.

  • Register: Create an account and complete a qualifying course or event (starting from $20) and pay your registration fee ($40)
  • Approval: Your company administrator will approve you are an active employee.
  • Receive Confirmation: You will receive your unique 10-digit Whistler Experience number as confirmation via email. You are now eligible for all program benefits and can purchase a Spirit Pass.
  • Collect Pass:
    • Self-Paid: Note your Whistler Experience number and call 1.800.766.0449 ext.6 (local line) to pay for your pass with a credit card over the phone or visit any Whistler Blackcomb Guest Services location* to buy your pass.
    • Company-Paid: Wait for a second email following your approval (up to 72 hours) saying your pass has been processed. Visit any Whistler Blackcomb Guest Services location* to pick up your pass.
  • Pick-up a 2024/25 Whistler Experience sticker at the Whistler Chamber office: #201 – 4230 Gate Way Dr (above the Whistler Visitor Centre). This sticker is required to access many of the program benefits.

For more details, visit whistlerchamber.com/spirit or contact your company administrator!

*Be sure to check the hours of operation for Whistler Blackcomb’s Guest Services locations.

How to Register  

To help businesses and individuals better understand the process take a glance at our handy infographics with step-by-step instructions below:  

Skier riding down mountain on a sunny day blue skies and fresh powder kicking up behind

Program Benefits

Elevate your Whistler adventure with exclusive program benefits including the Whistler Blackcomb Spirit Pass! Get exclusive access to unforgettable experiences, special discounts, and insider knowledge that will make your year truly exceptional.

Skier riding down mountain on a sunny day blue skies and fresh powder kicking up behind

Qualifying Courses

Available in-person as well as online & on-demand, participants select from a variety of courses covering key areas of customer service, team and conflict management, and cultural awareness. These courses will help create outstanding guest experiences that uphold Whistler’s reputation for incredible service.

Skier riding down mountain on a sunny day blue skies and fresh powder kicking up behind

Employer Business Tools

As a business owner or operator, why not use The Whistler Experience® program skills development courses and benefits as an incentive in recruiting, building and retaining your A-team! 

Take a look at how the Whistler Experience can help your business.

Thank You to Our Presenting Partner, Gibbons Whistler 

PARTIES, PEOPLE, PLACES. IT’S WHAT WE DO. GIBBONS WHISTLER, ALWAYS GOOD TIMES.
Gibbons has been sharing Whistler with the world since 1979. We operate venues, run festivals, brew beer, talk travel and throw parties.

Whistler and the surrounding area is an incredible part of the world and Gibbons goal is to make it even more special so you know what to do and how to plan the perfect day, week or visit. 

Learn more at gibbonswhistler.com  

*Please note The Whistler Experience® Program 2024/25 details, including benefits information, are subject to change. 

Program Facilitator

Program Partner

Presenting Partner

Resort Partner

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Whistler Chamber of Commerce
O: (604) 932 5922
A: 4230 Gate Way Dr #201, Whistler
E: chamber@whistlerchamber.com

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