Employer Resources & Retention Tools   

1. In order to register you will need to go the Whistler Experience® login page. 

• If you have had a WB Spirit Pass before, you can login with your credentials.
  • If you are new to the Whistler Experience® program, you will need to create an account.
  • For issues regarding passwords/login information please email whistlerexperience@whistlerchamber.com

2. Complete a Whistler Experience® skills development training course. 

• Once logged in, you will choose and pay for a training session
• Ask your employer if they are paying for your $40 participation fee, or any training fees.
• If your employer is paying for any fees, they will need to contact whistlerexperience@whistlerchamber.com
• Online courses: if you haven’t accessed our online courses before, you will be prompted to click ‘enrol for free’ to access your training course (Course content is through the platform Thinkific).
• In-person courses: if you selected an in-person training or event as your qualifying course, you will still be issued with a unique Whistler Experience Number immediately upon approval by your employer and be able to access all the program benefits straight away, including the Spirit Pass. Please note that if you do not attend your in-person training, your pass will be hotlisted and access to all benefits will cease.

3. Be approved by your employer

• In order to get your Spirit Pass you will need to be approved by your employer.
• Your Whistler Experience Administrator will get an email once you have completed your Whistler Experience® skills development training course, allowing them to approve you.

4. Get your Spirit Pass + access your benefits

• If you are paying for your own pass:
  • Once you are approved and have completed your training, you will be provided with a Whistler Experience Number.
  • This is the number you bring to Guest Relations at Whistler Blackcomb, and they will sell you a Spirit Pass.
  • Your employer does not have the right to hotlist your pass if you pay for it yourself. Your pass can only be hotlisted if you leave/quit your job.
• If your employer is paying for your pass:
• Once you register and complete your training, your Whistler Experience Administrator will login and approve you as an employee and select ‘employer paid’ as your pass type.
  • Your information is then sent to Whistler Blackcomb, and you will receive an email when your pass is ready to be picked up. This can take up to 72 hours.
  • Your employer has the right to hotlist your pass if you call in sick, note they have the ability to see if you were on the mountain.

Once approved, create a Whistler Blackcomb account prior to picking up your pass to speed things up at Guest Services.

Once you have your pass, pick-up a 2024/25 Whistler Experience sticker: Available at the Whistler Chamber office, it verifies your identity and you can begin using your local benefits.

Please see our FAQ page for any questions that are not covered.

Any additional questions can be emailed to whistlerexperience@whistlerchamber.com, or by calling 604-932-5922 ext. 964.